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Emotional Intelligence in a Modern World for Leaders

Available Formats: Webinar, Half Day, or Full Day

Two smiling colleagues talking as they walk through a bright modern office atrium

Expected Outcomes

Participants will achieve the following outcomes from this training:

  • Understand the core concepts of emotional intelligence and what they mean
  • Define emotional intelligence and understand how it applies to success in the workplace
  • Know the four elements of emotional intelligence
  • Have new tools and techniques to build more emotional intelligence
  • Be able to improve communication with other people in the workplace by being more emotionally intelligent

Program Overview

The Trend

Working with leaders around the world, we see organizations typically have three scenarios:

  1. Leaders who are skilled at getting results, but are not aware of emotional intelligence
  2. Leaders who have never been trained on emotional intelligence
  3. Organizations that don’t realize the impact of emotionally intelligent leaders

The solution is to provide team members with the training, tools, and techniques to help leaders become more emotionally intelligent.

Shawn Doyle speaking with a microphone

Program Flow

To be successful at work and in life, experts agree that leaders need a high level of intelligence (IQ). However, there also needs to be a high level of emotional intelligence (EQ) present, meaning that a leader is able to control and monitor their emotions effectively so they can get the results they want from their teams. This training program gives leaders a good understanding of what emotional intelligence at work is all about and how they can improve their EQ, regardless of their personality or temperament.

Training Topics

  • What is emotional intelligence?
  • The four elements
  • Why is emotional intelligence important?
  • Emotional awareness
  • Non-verbal communication
  • Using humor and emotional intelligence
  • Positive attitude
  • Action plans

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