Skip to main content

Webinar Programs

  • Building Effective Teams

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Understand the importance of building effective teams
    • Know and be able to apply techniques for improving team performance and effectiveness
    • Understand the qualities of effective teams
    • Know how to improve their own team’s performance and effectiveness
    Learn More about Building Effective Teams

  • Creating a Culture of Innovation

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Understand the definition of corporate and organizational culture
    • Know how to create a culture of innovation
    • Have the tools and techniques for building an innovation culture
    • Learn how to lead innovation
    • Understand the role that incentivizing and rewarding plays in an innovative culture
    • Understand the role of learning and development as it relates to creating a culture of innovation
    • Know how to convey and use mission and vision statements to effectively lead innovation
    Learn More about Creating a Culture of Innovation

  • Creating a Motivational Environment

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Know how to examine the aspects of employee motivation
    • Be able to analyze the strengths and areas for improvement in creating a motivational environment
    • Learn the 10 aspects of motivation and how to apply them
    • Have an action plan for enhancement of the environment of the team
    Learn More about Creating a Motivational Environment

  • Diversity and Inclusion: What Matters

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Understand and know how to define diversity
    • Know the laws that relate to diversity
    • Understand stereotypes and their negative impact
    • Know the impact of words and language
    • Know the benefits of diversity in the workplace
    • Know how to hire for diversity and inclusion
    • Know the Diversity R.E.S.P.E.C.T. formula
    Learn More about Diversity and Inclusion: What Matters

  • Emotional Intelligence in a Modern World

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Understand the core concepts of emotional intelligence and what they mean
    • Define emotional intelligence and understand how it applies to success in the workplace
    • Know the four elements of emotional intelligence
    • Have new tools and techniques to build more emotional intelligence
    • Be able to improve communication with other people in the workplace by being more emotionally intelligent
    Learn More about Emotional Intelligence in a Modern World

  • Emotional Intelligence in a Modern World for Leaders

    Expected Outcomes

    Participants will be equipped with the following knowledge from this training:

    • Understand the core concepts of emotional intelligence and what they mean
    • Define emotional intelligence and understand how it applies to success in the workplace
    • Know the four elements of emotional intelligence
    • Have new tools and techniques to build more emotional intelligence
    • Be able to improve communication with other people in the workplace by being more emotionally intelligent
    Learn More about Emotional Intelligence in a Modern World for Leaders

  • JumpStart Your Creativity

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • A better understanding of the definition of creativity and the purpose it serves in the world of business
    • Completed individual assessments to get a baseline of creativity awareness and abilities
    • An understanding of the evaluation tools and application in real business situations
    • A common language around creativity and the ideation process so each is a consistent practice in the organization
    Learn More about JumpStart Your Creativity

  • JumpStart Your Creativity for Leaders

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Know the definition of creativity and the purpose it serves in the world of business leadership
    • Have completed a creativity assessment to get a baseline of creativity awareness and abilities
    • Take away evaluation tools that they practiced against real business situations
    • Have a common leadership language around creativity and the ideation process
    • Know how to make creativity and innovation a consistent practice in the organization
    Learn More about JumpStart Your Creativity for Leaders

  • JumpStart Your Customer Service

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Know new and unique customer service techniques they can use every day
    • Have a clearer definition of what great service looks like based on real-life business cases
    • Know techniques and approaches for more effective communication with customers
    • Know new creative customer service ideas and techniques for your organization
    Learn More about JumpStart Your Customer Service

  • JumpStart Your Leadership I

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Be an inspiring and dynamic leader
    • Be better equipped to motivate and develop people
    • Be a skilled coach to team members
    • Have better interviewing, hiring, on-boarding, and training skills
    • Be able to drive innovation and increase productivity and efficiency
    • Understand and leverage behavioral styles
    • Improve presentation, meeting, and communication skills
    Learn More about JumpStart Your Leadership I

  • JumpStart Your Leadership II

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Why listening is important as a leader
    • Listening styles
    • 6 models for effective coaching
    • Types of counseling
    • 6 key stumbling blocks of communication
    • How to define corporate culture
    • Advanced time management for leaders
    • 5 models of strategic thinking
    • How to network
    Learn More about JumpStart Your Leadership II

  • JumpStart Your Leadership III

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • How to be a skilled coach
    • Advanced counseling skills and legal issues
    • How to present effectively
    • Meeting facilitation skills
    • Interviewing fundamentals
    • Models for effective leadership
    • How leaders in other organizations lead their teams
    Learn More about JumpStart Your Leadership III

  • JumpStart Your Motivation

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • What gets people motivated
    • The importance of purpose and passion
    • The organizational and team benefits of passion
    • How to incorporate continuous learning and its contribution to motivation
    • The impact of mentors on motivation
    • How to get and stay motivated
    Learn More about JumpStart Your Motivation

  • JumpStart Your Networking

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Know how to network effectively for professional and personal benefit
    • Understand how to set networking goals
    • Have tools and techniques for effectively networking at events
    • Know how to build a network in person and through social media channels such as LinkedIn
    • Understand the fundamental aspects of networking internally and externally
    Learn More about JumpStart Your Networking

  • JumpStart Your Presentation Skills

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Have new techniques for becoming a more dynamic and engaging speaker and presenter
    • Know how to prepare for exceptional delivery of the message
    • Be more capable to master various platform skills and understand how they contribute to an exceptional presentation
    • Understand how to “package” and position a presentation
    Learn More about JumpStart Your Presentation Skills

  • JumpStart Your Presentation Skills for Leaders

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Have new techniques for becoming a more dynamic and engaging speaker and presenter
    • Know how to prepare for exceptional delivery of the message
    • Be more capable to master various platform skills and understand how they contribute to an exceptional presentation
    • Understand how to “package” and position a presentation
    Learn More about JumpStart Your Presentation Skills for Leaders

  • JumpStart Your Productivity

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Know the two key elements that drive performance in organizations
    • Know the real, proven benefits of being more productive
    • Be able to set goals and correlate goals directly to being more productive
    • Be able to use time management systems at work to be more productive
    • Be able to organize and plan activities and tasks to be a more productive employee
    • Understand their specific productivity style and how it relates to when they do their work each day
    • Have a set of techniques for creating a better to-do list for productivity
    Learn More about JumpStart Your Productivity

  • Leading and Managing Change in an Ever-Changing World

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Understand how, as a leader, they feel about change and how change affects teams
    • Understand why team members resist change
    • Understand the societal myths about change and what to do about it
    • Understand the phases of the change cycle and how to lead people using that model
    • Know the value of a leader who acts as a change agent
    • Know how to coach people through change
    • Know how to identify their own style and their preferences in communication
    Learn More about Leading and Managing Change in an Ever-Changing World

  • Listening Power for Leaders

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Be able to think about and analyze how they listen as leaders
    • Have assessed their listening skills and competencies
    • Have a greater awareness of their strengths and areas for improvement as they relate to listening
    • Have an action plan for developing listening skills as a daily practice
    Learn More about Listening Power for Leaders

  • Listening Power!

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Know how to think about how they listen
    • Identify their strengths and areas for improvement as they relate to listening
    • Have completed a listening assessment and are more aware of their listening skills
    • Have an action plan for developing future listening skills
    Learn More about Listening Power!

  • Negotiating for Success

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Have a better mindset about negotiating in a business context
    • Have new understandings about the benefits of negotiating
    • Have new awareness and understanding about how people feel about negotiating
    • Know twenty (20) specific negotiating tactics and how to work through them to a win-win
    • Understand the basic core components of negotiation preparation
    • Know how to use a negotiating planning worksheet
    • Know the difference between what is and isn’t negotiable
    Learn More about Negotiating for Success

  • Sales Pro!

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Have the necessary techniques to properly prepare for sales effectiveness
    • Have specific techniques for setting up an initial meeting with a client or prospect
    • Be able to articulate the unique selling proposition (USP) of your product, service, and company
    • Improved presentation skills
    • Have more professional methods for overcoming objections
    • Know how to communicate with customers by understanding their behavioral styles
    • Know what components make a successful proposal
    • Have techniques for providing extraordinary customer service after the sale
    Learn More about Sales Pro!

  • Sales Pro! Handling Objections

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Know what reasonable objections really are and how to handle them
    • Have tools and effective techniques for overcoming objections
    • Understand a buyer’s relationship preferences
    • Be well-versed in common objections and how to overcome them
    • Have a new format for proposals that ensures a much higher level of success in selling
    • Have creative and innovative techniques for handling objections that are not used by most sales people, only sales pros
    Learn More about Sales Pro! Handling Objections

  • Sales Pro! Prospecting

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Know the core techniques for attracting clients and prospects
    • Have specific outbound techniques for finding and landing new clients
    • Be clear on their ideal client profile and how to be more successful using the profile
    • Understand the specifics of what you’re really selling
    • Have completed and debriefed prospecting assessment to determine prospecting understanding
    • Have completed and discussed a prospecting plan
    Learn More about Sales Pro! Prospecting

  • Sales Pro! Selling After the Sale

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Understand behavioral styles and how to adapt their approach to each client’s style
    • Have enhanced and new communication skills
    • Understand how to handle objections from clients
    • Have tools and tips for building relationships
    • Have improved listening skills
    Learn More about Sales Pro! Selling After the Sale

  • Setting Expectations and Accountability as a Leader

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Understand the two key elements that drive performance in organizations
    • Learn the three key areas for setting expectations
    • Know the challenges of setting expectations and holding people to set standards
    • Be able to understand and apply the six rules for accountability
    • Have a set of tools for holding people accountable
    Learn More about Setting Expectations and Accountability as a Leader

  • Strategic Thinking for Leaders

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Know how to develop and apply strategic thinking skills
    • Understand the difference between objectives, strategies, and tactics
    • Know the OST model of strategy and how to apply it to their organization or team
    • Know when to be more strategic and less tactical in their role
    Learn More about Strategic Thinking for Leaders

  • Stress for Less

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Have an increased awareness of what stresses them individually
    • Understand how life events impact their levels of stress
    • Know what happens to the body and nervous system when people are stressed
    • Be able to apply solutions in order to reduce stress and manage it better
    • Have physical, mental, and social tools for stress management
    Learn More about Stress for Less

  • Targeted Customer Service

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Know the four key elements of exceptional customer service
    • Be better prepared to handle conflict with tact, professionalism, and skill
    • Improve communication skills when interacting with customers
    • Know how company and product knowledge impacts customer service
    • Know how to adopt and maintain a “customer service mindset”
    Learn More about Targeted Customer Service

  • The Fantastic Facilitator

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Know the tools and tips and techniques for fantastic facilitation
    • Understand group dynamics from a facilitator’s point of view
    • Know the keys to meeting planning and preparation
    • Know tactics for dealing with difficult meeting participants
    • Know the secrets to expert meeting facilitation the pros use
    Learn More about The Fantastic Facilitator

  • The Sun Still Rises: Surviving and Thriving After Grief and Loss

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • To understand societal myths and misinformation about grief and loss
    • To learn and understand how to become hopeful again after the adversity of loss
    • To learn tools and techniques for coping, grieving, and healing
    • To learn and understand how to make difficult decisions every day
    • To discuss possible reactions to grief that can result in understanding
    • To understand the rules of grieving and the fact that there are no hard and fast rules
    • To understand how to take care of yourself as you go through the adversity of grief
    • To understand and evaluate where you are in your life and where you want to go
    Learn More about The Sun Still Rises: Surviving and Thriving After Grief and Loss

  • The Ten Foundations of Leadership

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Understand how to convey and use mission and vision statements to effectively lead
    • Know the importance of having a short-, mid-, and long-term plan
    • Have more skills to effectively interview and hire new team members
    • Be able to better motivate, develop, and reward employees for performance
    • Have an understanding of how stories impact a leader’s ability to inspire and motivate
    Learn More about The Ten Foundations of Leadership

  • The Ten Foundations of Teams

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Know the qualities of great teams
    • Know the value of working together as a highly effective team
    • Understand the importance of a team mission, vision, and values
    • Clearly understand the link between company goals and team goals
    • Understand behavioral standards and how to apply them to a team environment
    • Be able to develop and discuss a team contract to influence long-term team interaction
    Learn More about The Ten Foundations of Teams

  • The Terrific Trade Show

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Understand how trade show selling and exhibiting works
    • Be able to properly prepare for a trade show
    • Understand how to sell and market at a trade show booth
    • Understand the aspects and elements of follow-up after the trade show
    • Know what to do and never do at a trade show
    Learn More about The Terrific Trade Show

  • Total Team! Tactics for Working Better

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Understand the qualities of great teams
    • Understand the basics of team dynamics
    • Know the behavioral style of each team member
    • Be able to adapt their behavioral style to other team members to improve team productivity and morale
    • Be able to adapt and thrive as a team during organizational change
    • Know how behavioral standards are measured in terms of the performance of the team as a unit
    • Know how to reach team agreements on future team interactions
    Learn More about Total Team! Tactics for Working Better

  • Transactional Analysis: The Secret to Better Communication

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Understand the core principles of Transactional Analysis and how it can help their communication style
    • Understand the idea of “ego states” and how to apply them to communication scenarios
    • Know how to identify someone’s ego state during communication and adapt their communication style for better outcomes
    • Know the keys to making any interaction more effective
    • Know how to better connect with people to improve communication
    Learn More about Transactional Analysis: The Secret to Better Communication

  • Two Months to Motivation

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Be able to define motivation professionally and personally
    • Have the tools and techniques to get and stay motivated at the highest level
    • Know their own definition of satisfaction and happiness at work and at home
    • Have their own motivation map so they can measure and maximize their level of motivation
    Learn More about Two Months to Motivation

  • Understanding Behavioral Styles

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Understand the four behavioral styles and each style’s strengths and weaknesses
    • Identify their own behavioral style and preferences when communicating
    • Learn how to apply the understanding of behavioral styles to communication and coaching as a leader
    • Learn how to adapt communication to each team member’s individual style
    Learn More about Understanding Behavioral Styles

  • Understanding Behavioral Styles for Effective Leadership

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Understand the four behavioral styles and each style’s strengths and weaknesses
    • Identify their own behavioral style and preferences when communicating
    • Learn how to apply the understanding of behavioral styles to communication and coaching as a leader
    • Learn how to adapt communication to each team member’s individual style
    Learn More about Understanding Behavioral Styles for Effective Leadership

Find the Right Training Program

Or browse all of our training programs

Programs by Category

Programs by Role

Programs by Format

Featured Videos

Here Is What People Had to Say About Shawn Doyle!

We take pride in our ability to support our clients in their journeys towards success and look forward to continuing to provide high-quality coaching services in the future.

5 out of 5 stars

It was very helpful. I learned a lot how to give a good presentation not just a presentation but a good chance of connection with audience.

– Helen L.
5 out of 5 stars

Thanks so much for your very valuable training. I really enjoyed it. I feel much better prepared to deal with uncomfortable issues. Thank you for your wisdom, experience and personable presentation with examples.

– Hari K.
5 out of 5 stars

I enjoyed the course simply because I have been more involved in presenting lately and the tips were very helpful.

– Elana M.
5 out of 5 stars

We tend to rely on getting the job done. This presentation gave me valuable pointers to focus on and to actually incorporate.

– Robyn W.
5 out of 5 stars

Really amazing, did not know this but now I think I will be able to see the objective and what I want to achieve out of this presentation.

– Gabiba D.

Free White Papers