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The Urgent Need for Virtual Business and Leadership Online Training Courses

The workplace of the future is currently being redefined on a monthly, if not weekly, basis. The global coronavirus pandemic that erupted in 2020 has transformed the work-from-home movement from an employee perk to a strategic imperative.

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  • Building Effective Teams

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Understand the importance of building effective teams
    • Know and be able to apply techniques for improving team performance and effectiveness
    • Understand the qualities of effective teams
    • Know how to improve their own team’s performance and effectiveness
  • Creating a Culture of Innovation

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Understand the definition of corporate and organizational culture
    • Know how to create a culture of innovation
    • Have the tools and techniques for building an innovation culture
    • Learn how to lead innovation
    • Understand the role that incentivizing and rewarding plays in an innovative culture
    • Understand the role of learning and development as it relates to creating a culture of innovation
    • Know how to convey and use mission and vision statements to effectively lead innovation
  • Creating a Motivational Environment

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Know how to examine the aspects of employee motivation
    • Be able to analyze the strengths and areas for improvement in creating a motivational environment
    • Learn the 10 aspects of motivation and how to apply them
    • Have an action plan for enhancement of the environment of the team
  • Diversity and Inclusion: What Matters

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Understand and know how to define diversity
    • Know the laws that relate to diversity
    • Understand stereotypes and their negative impact
    • Know the impact of words and language
    • Know the benefits of diversity in the workplace
    • Know how to hire for diversity and inclusion
    • Know the Diversity R.E.S.P.E.C.T. formula
  • Emotional Intelligence in a Modern World

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Understand the core concepts of emotional intelligence and what they mean
    • Define emotional intelligence and understand how it applies to success in the workplace
    • Know the four elements of emotional intelligence
    • Have new tools and techniques to build more emotional intelligence
    • Be able to improve communication with other people in the workplace by being more emotionally intelligent
  • Emotional Intelligence in a Modern World for Leaders

    Expected Outcomes

    Participants will be equipped with the following knowledge from this training:

    • Understand the core concepts of emotional intelligence and what they mean
    • Define emotional intelligence and understand how it applies to success in the workplace
    • Know the four elements of emotional intelligence
    • Have new tools and techniques to build more emotional intelligence
    • Be able to improve communication with other people in the workplace by being more emotionally intelligent
  • JumpStart Your Creativity

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • A better understanding of the definition of creativity and the purpose it serves in the world of business
    • Completed individual assessments to get a baseline of creativity awareness and abilities
    • An understanding of the evaluation tools and application in real business situations
    • A common language around creativity and the ideation process so each is a consistent practice in the organization
  • JumpStart Your Creativity for Leaders

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Know the definition of creativity and the purpose it serves in the world of business leadership
    • Have completed a creativity assessment to get a baseline of creativity awareness and abilities
    • Take away evaluation tools that they practiced against real business situations
    • Have a common leadership language around creativity and the ideation process
    • Know how to make creativity and innovation a consistent practice in the organization
  • JumpStart Your Customer Service

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Know new and unique customer service techniques they can use every day
    • Have a clearer definition of what great service looks like based on real-life business cases
    • Know techniques and approaches for more effective communication with customers
    • Know new creative customer service ideas and techniques for your organization
  • JumpStart Your Leadership I

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Be an inspiring and dynamic leader
    • Be better equipped to motivate and develop people
    • Be a skilled coach to team members
    • Have better interviewing, hiring, on-boarding, and training skills
    • Be able to drive innovation and increase productivity and efficiency
    • Understand and leverage behavioral styles
    • Improve presentation, meeting, and communication skills
  • JumpStart Your Leadership II

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Why listening is important as a leader
    • Listening styles
    • 6 models for effective coaching
    • Types of counseling
    • 6 key stumbling blocks of communication
    • How to define corporate culture
    • Advanced time management for leaders
    • 5 models of strategic thinking
    • How to network
  • JumpStart Your Leadership III

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • How to be a skilled coach
    • Advanced counseling skills and legal issues
    • How to present effectively
    • Meeting facilitation skills
    • Interviewing fundamentals
    • Models for effective leadership
    • How leaders in other organizations lead their teams
  • JumpStart Your Motivation

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • What gets people motivated
    • The importance of purpose and passion
    • The organizational and team benefits of passion
    • How to incorporate continuous learning and its contribution to motivation
    • The impact of mentors on motivation
    • How to get and stay motivated
  • JumpStart Your Networking

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Know how to network effectively for professional and personal benefit
    • Understand how to set networking goals
    • Have tools and techniques for effectively networking at events
    • Know how to build a network in person and through social media channels such as LinkedIn
    • Understand the fundamental aspects of networking internally and externally
  • JumpStart Your Presentation Skills

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Have new techniques for becoming a more dynamic and engaging speaker and presenter
    • Know how to prepare for exceptional delivery of the message
    • Be more capable to master various platform skills and understand how they contribute to an exceptional presentation
    • Understand how to “package” and position a presentation
  • JumpStart Your Presentation Skills for Leaders

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Have new techniques for becoming a more dynamic and engaging speaker and presenter
    • Know how to prepare for exceptional delivery of the message
    • Be more capable to master various platform skills and understand how they contribute to an exceptional presentation
    • Understand how to “package” and position a presentation
  • JumpStart Your Productivity

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Know the two key elements that drive performance in organizations
    • Know the real, proven benefits of being more productive
    • Be able to set goals and correlate goals directly to being more productive
    • Be able to use time management systems at work to be more productive
    • Be able to organize and plan activities and tasks to be a more productive employee
    • Understand their specific productivity style and how it relates to when they do their work each day
    • Have a set of techniques for creating a better to-do list for productivity
  • Leading and Managing Change in an Ever-Changing World

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Understand how, as a leader, they feel about change and how change affects teams
    • Understand why team members resist change
    • Understand the societal myths about change and what to do about it
    • Understand the phases of the change cycle and how to lead people using that model
    • Know the value of a leader who acts as a change agent
    • Know how to coach people through change
    • Know how to identify their own style and their preferences in communication
  • Listening Power for Leaders

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Be able to think about and analyze how they listen as leaders
    • Have assessed their listening skills and competencies
    • Have a greater awareness of their strengths and areas for improvement as they relate to listening
    • Have an action plan for developing listening skills as a daily practice
  • Listening Power!

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Know how to think about how they listen
    • Identify their strengths and areas for improvement as they relate to listening
    • Have completed a listening assessment and are more aware of their listening skills
    • Have an action plan for developing future listening skills
  • Negotiating for Success

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Have a better mindset about negotiating in a business context
    • Have new understandings about the benefits of negotiating
    • Have new awareness and understanding about how people feel about negotiating
    • Know twenty (20) specific negotiating tactics and how to work through them to a win-win
    • Understand the basic core components of negotiation preparation
    • Know how to use a negotiating planning worksheet
    • Know the difference between what is and isn’t negotiable
  • Sales Pro!

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Have the necessary techniques to properly prepare for sales effectiveness
    • Have specific techniques for setting up an initial meeting with a client or prospect
    • Be able to articulate the unique selling proposition (USP) of your product, service, and company
    • Improved presentation skills
    • Have more professional methods for overcoming objections
    • Know how to communicate with customers by understanding their behavioral styles
    • Know what components make a successful proposal
    • Have techniques for providing extraordinary customer service after the sale
  • Sales Pro! Handling Objections

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Know what reasonable objections really are and how to handle them
    • Have tools and effective techniques for overcoming objections
    • Understand a buyer’s relationship preferences
    • Be well-versed in common objections and how to overcome them
    • Have a new format for proposals that ensures a much higher level of success in selling
    • Have creative and innovative techniques for handling objections that are not used by most sales people, only sales pros
  • Sales Pro! Prospecting

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Know the core techniques for attracting clients and prospects
    • Have specific outbound techniques for finding and landing new clients
    • Be clear on their ideal client profile and how to be more successful using the profile
    • Understand the specifics of what you’re really selling
    • Have completed and debriefed prospecting assessment to determine prospecting understanding
    • Have completed and discussed a prospecting plan
  • Sales Pro! Selling After the Sale

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Understand behavioral styles and how to adapt their approach to each client’s style
    • Have enhanced and new communication skills
    • Understand how to handle objections from clients
    • Have tools and tips for building relationships
    • Have improved listening skills
  • Setting Expectations and Accountability as a Leader

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Understand the two key elements that drive performance in organizations
    • Learn the three key areas for setting expectations
    • Know the challenges of setting expectations and holding people to set standards
    • Be able to understand and apply the six rules for accountability
    • Have a set of tools for holding people accountable
  • Strategic Thinking for Leaders

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Know how to develop and apply strategic thinking skills
    • Understand the difference between objectives, strategies, and tactics
    • Know the OST model of strategy and how to apply it to their organization or team
    • Know when to be more strategic and less tactical in their role
  • Stress for Less

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Have an increased awareness of what stresses them individually
    • Understand how life events impact their levels of stress
    • Know what happens to the body and nervous system when people are stressed
    • Be able to apply solutions in order to reduce stress and manage it better
    • Have physical, mental, and social tools for stress management
  • Targeted Customer Service

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Know the four key elements of exceptional customer service
    • Be better prepared to handle conflict with tact, professionalism, and skill
    • Improve communication skills when interacting with customers
    • Know how company and product knowledge impacts customer service
    • Know how to adopt and maintain a “customer service mindset”
  • The Fantastic Facilitator

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Know the tools and tips and techniques for fantastic facilitation
    • Understand group dynamics from a facilitator’s point of view
    • Know the keys to meeting planning and preparation
    • Know tactics for dealing with difficult meeting participants
    • Know the secrets to expert meeting facilitation the pros use
  • The Sun Still Rises: Surviving and Thriving After Grief and Loss

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • To understand societal myths and misinformation about grief and loss
    • To learn and understand how to become hopeful again after the adversity of loss
    • To learn tools and techniques for coping, grieving, and healing
    • To learn and understand how to make difficult decisions every day
    • To discuss possible reactions to grief that can result in understanding
    • To understand the rules of grieving and the fact that there are no hard and fast rules
    • To understand how to take care of yourself as you go through the adversity of grief
    • To understand and evaluate where you are in your life and where you want to go
  • The Ten Foundations of Leadership

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Understand how to convey and use mission and vision statements to effectively lead
    • Know the importance of having a short-, mid-, and long-term plan
    • Have more skills to effectively interview and hire new team members
    • Be able to better motivate, develop, and reward employees for performance
    • Have an understanding of how stories impact a leader’s ability to inspire and motivate
  • The Ten Foundations of Teams

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Know the qualities of great teams
    • Know the value of working together as a highly effective team
    • Understand the importance of a team mission, vision, and values
    • Clearly understand the link between company goals and team goals
    • Understand behavioral standards and how to apply them to a team environment
    • Be able to develop and discuss a team contract to influence long-term team interaction
  • The Terrific Trade Show

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Understand how trade show selling and exhibiting works
    • Be able to properly prepare for a trade show
    • Understand how to sell and market at a trade show booth
    • Understand the aspects and elements of follow-up after the trade show
    • Know what to do and never do at a trade show
  • Total Team! Tactics for Working Better

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Understand the qualities of great teams
    • Understand the basics of team dynamics
    • Know the behavioral style of each team member
    • Be able to adapt their behavioral style to other team members to improve team productivity and morale
    • Be able to adapt and thrive as a team during organizational change
    • Know how behavioral standards are measured in terms of the performance of the team as a unit
    • Know how to reach team agreements on future team interactions
  • Transactional Analysis: The Secret to Better Communication

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Understand the core principles of Transactional Analysis and how it can help their communication style
    • Understand the idea of “ego states” and how to apply them to communication scenarios
    • Know how to identify someone’s ego state during communication and adapt their communication style for better outcomes
    • Know the keys to making any interaction more effective
    • Know how to better connect with people to improve communication
  • Two Months to Motivation

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Be able to define motivation professionally and personally
    • Have the tools and techniques to get and stay motivated at the highest level
    • Know their own definition of satisfaction and happiness at work and at home
    • Have their own motivation map so they can measure and maximize their level of motivation
  • Understanding Behavioral Styles

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Understand the four behavioral styles and each style’s strengths and weaknesses
    • Identify their own behavioral style and preferences when communicating
    • Learn how to apply the understanding of behavioral styles to communication and coaching as a leader
    • Learn how to adapt communication to each team member’s individual style
  • Understanding Behavioral Styles for Effective Leadership

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Understand the four behavioral styles and each style’s strengths and weaknesses
    • Identify their own behavioral style and preferences when communicating
    • Learn how to apply the understanding of behavioral styles to communication and coaching as a leader
    • Learn how to adapt communication to each team member’s individual style

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The Work-From-Home Transformation

For many companies, their very survival now depends on their collective ability to create agile and flexible digital workplaces that can move seamlessly from work being performed in the office to work being performed at home. As one might expect, the resulting impact of this transformation on virtual business and leadership online training courses is immense.

The Remote Workforce Is Here to Stay

The COVID-19 crisis has made a dispersed workforce increasingly more common. A PricewaterhouseCoopers June 2020 survey of executives and office workers showed wide support for a permanent, flexible work week – with a flexible workday finding a broad base of support, too. The PwC study reported that 83% of office employees want to work from home at least one day a week, and 55% of employers anticipate that most of their workers will do so long after the COVID-19 crisis is over.

Just like office-based employees, these remote employees need training, too. Fortunately, virtual business and leadership online training courses provide organizations with a way to reach a geographically dispersed audience. However, the organizational benefit is so much greater than that.

A professional in a home office joining a virtual training session with colleagues on a video call
83%of office employees want to work from home at least one day a week
55%of employers expect most workers to keep working from home

For instance, virtual training creates unique collaboration opportunities among remote workers who might be joining the program from their homes in the same city – or from their homes from around the world. A highly social learning experience can be created through a virtual training program that takes advantage of live polling, chat, whiteboarding, and breakouts. Even though remote staff are physically separated by distance, relationships can still be built among remote employees by using collaboration tools for discussion and conversation. The more a virtual facilitator can build relationships during an online business and leadership training course, the more that participants will connect to one another and to the learning content.

Although the overarching trend among business and leadership learning and development executives is to rapidly move from face-to-face training to online, self-paced, virtual, instructor-led training courses that can be consumed remotely, there are microtrends that are also on the rise. At Shawn Doyle Training, we see nine microtrends impacting virtual business and leadership online training courses that are of note.

  1. 01Enhanced Soft Skills Training
  2. 02Virtual Mentorship Programs
  3. 03Individualized and Personalized Training
  4. 04Microlearning
  5. 05Mobile Learning
  6. 06Social Learning
  7. 07Video-Based Learning
  8. 08Scenario Based Learning
  9. 09Gamification

Let’s explore each one of these nine trends shaping virtual business and leadership online training courses.

1 Enhanced Soft Skills Training

If you’re not a believer in using virtual online training courses to address the soft skills of you business and leadership team – which include things such as communication, creative thinking, teamwork, motivation, problem solving, critical thinking, and conflict resolution – it might be time to reconsider their benefits in a remote work environment, as soft skills often make the difference between employee success and employee failure.

We’re not the only ones who feel this way. In fact, research conducted prior to the coronavirus pandemic by Stanford Research Institute International and the Carnegie Mellon Foundation found that 75% of long-term job success depends upon soft skills mastery and only 25% on technical knowledge.

75%of long-term job success depends on soft skills mastery
92%of hiring managers say strong soft skills are increasingly important
89%say “bad hires” typically have poor soft skills

What’s more, a survey conducted by the Graduate Management Admission Council found that recently minted MBA graduates, while strong in analytical aptitude, quantitative expertise, and information-gathering ability, were sorely lacking in strategic thinking, written and oral communication, leadership, and adaptability – qualities most employers find very attractive. These are business and leadership areas that an organization’s virtual online training courses can address.

If that weren’t enough to convince you, then consider this: The LinkedIn 2019 Global Talent Trends Report found that 92% of hiring managers believed that strong soft skills are increasingly important, while 89% felt that “bad hires” typically have poor soft skills. And this was before the pandemic.

2 Virtual Mentorship Programs

A young professional taking notes during a virtual mentoring session with an experienced mentor on screen

College enrollment is at its highest peak since 2011. More students entering college equates to more students graduating and entering the job market. This, coupled with Baby Boomers staying in the labor force at unprecedented rates, Millennials and Gen Zs are finding the job market difficult to navigate – which has only been exacerbated by COVID-19. More and more, these new graduates are taking employment outside their chosen profession while they continue to job hunt, which delays their entry in a professional position.

The result? College graduates have great technical skills, but little understanding of how to apply them. This has created a trend in online mentorship programs as organizations seek to help coach these inexperienced workers – many who are accepting a work-from-home position that is largely unsupervised – to increase their productivity, longevity, and chances of success. This represents an ever-expanding opportunity to include virtual mentorship programs as part of online business and leadership training courses.

3 Individualized and Personalized Training

As the locations where employees are now working are changing, so, too, are their training needs. In-person, classroom-based corporate training courses are giving way to learning programs that cater to the individual and personal needs of an organization’s workforce.

Allowing employees a choice in how they approach their own learning is becoming more important in today’s work-from-home environment. Personalized, virtual online training courses that offer relevant, custom business and leadership content based on each employee’s current knowledge, future job requirements, and interests does more than provide learning flexibility; it also helps keep the remote learner engaged.

Virtual online courses that offer individualized and personalized business and leadership training also have three important benefits that can help organizations foster long-term success – at both the corporate and staff levels.

  1. Workers have complete control over what they want to learn, how they want to learn, and the pace at which they want to learn. This enhances individual achievement and accountability.
  2. Staff training – including reskilling and upskilling employees – can be better aligned with the business goals of the organization.
  3. Continuous and self-directed learning becomes woven into the fabric of the organization.

4 Microlearning

A professional watching a short training video lesson on a tablet at her desk

Microlearning stems from the idea that employees can more easily digest small bites of information or instruction, which can be immediately applied to a task or project, than gorging themselves at the equivalent of the corporate training buffet line. So impactful is microlearning that Forbes called it, “the future of professional development.”

As such, microlearning is becoming more embedded into virtual business and leadership online training courses. These small bites of instruction feature short, action-oriented information – usually in the form of videos, infographics, games, and quizzes – that can be easily consumed by the remote worker.

Microlearning is known for its short seat time and high efficacy. So, ultimately, it’s about training your employees without taking them out of their workflow. Benefits of microlearning as part of any virtual business and leadership online training course include:

  • Training is more engaging
  • Employees learn faster
  • It’s easier for employees to remember what they’ve learned
  • Employees can immediately apply their new skills on the job
  • It’s easier for employees to invest their time
  • Employees can access resources at their point of need
  • It enables learning on the go

5 Mobile Learning

A woman in a coffee shop watching a business training course on her smartphone

Mobile devices are ubiquitous. According to a Pew Research Center study, 96% of Americans own a cell phone, and 81% of those are smart phone devices. If Facebook is an indication, then clearly users prefer mobile over desktop. As of October 2020, 98.3% of Facebook accounts were accessed with a mobile device, and 79.9% of Facebook accounts were accessed ONLY with a mobile device, according to a report from Statista.

96%of Americans own a cell phone
98.3%of Facebook accounts were accessed with a mobile device
79.9%were accessed only with a mobile device

The impact of all this mobile usage is that workers are becoming more likely to use their mobile devices to connect to a virtual online business and leadership training course. Mobile allows employees to attend a training session whether at home, sitting in a coffee shop, or while taking a walk through their neighborhood park. Mobile learning is also an enabler for both individualized training and microlearning.

6 Social Learning

Coworkers collaborating at a whiteboard while remote colleagues join on a wall screen

According to Psychology Today, social learning is based on the theory that people learn by watching other people, whether those other people are mentors, co-workers, peers, family, social media influencers, athletes – or anyone else, for that matter.

In other words, social learning is nothing but learning with and from others, and it can happen through:

  • Collaboration
  • Observation
  • Interaction with others

While organizations have historically viewed social learning as a face-to-face business and leadership training strategy, the fact is that social learning can easily be applied to virtual online courses, too.

So effective is social learning that, according to Accenture, 82% of businesses that use social learning tools plan to increase their reliance on them in the future. Harvard Business School data underscores the impact social learning can have on results, as course completion of its online education initiative – HBX – increased to 85% once social learning was introduced.

82%of businesses using social learning tools plan to rely on them more
85%HBX course completion once social learning was introduced

Tapping into social learning as an adjunct to your virtual business and leadership online training courses requires the inclusion of various social media elements, such as blogs, podcasts, wikis, video links, and more. It also means fostering collaboration and creating engaged teams that share, promote, and contribute information to continuously enrich the organization’s knowledge bank.

Social learning helps create communities of practice, and social learning can be used as a great lever for change and continuous learning. With so many of an organization’s business and leadership staff now working remotely – even if only one or two days per week – virtual online training courses that incorporate elements of social learning can help staff not only stay connected, but also learn together.

7 Video-Based Learning

As microlearning strengthens its foothold on an organization’s virtual business and leadership online training courses, so, too, will video-based learning become the norm, rather than the exception. The cost of producing videos is cheap nowadays, as high-quality videos can be recorded on a desktop or smart phone and published to the Internet in a matter of minutes – not weeks or months.

The versatility and ease of creating on-demand training videos:

  • Create buzz and awareness,
  • Establish the context of the concepts that will be taught,
  • Offer learning followed by practice and application,
  • Create progress and knowledge-acquisition checkpoints,
  • Reinforce concepts and reduces the “forgetting curve,”
  • Enable mobile learning and social learning, and
  • Enhance microlearning.

8 Scenario-Based Learning

Scenario-based learning has largely been used to train for compliance, soft skills, professional skills, product application, and sales efficacy. Scenario-based training offers employees the opportunity to learn in a safe environment, develop insights on the impact of their choices, and learn from their mistakes. Once thought to be the domain of face-to-face, instructor-led learning, scenario-based learning is easily adaptable to virtual business and leadership online training courses.

The primary benefit of scenario-based learning is that it creates higher retention and recall, leading to a memorable and sticky learning experience. In a virtual environment, scenarios can be used to drive attitudinal change and sensitize employees on specific issues. But that’s not all. Scenarios can simplify complex subjects and convert abstract concepts into relatable ideas that are easy to assimilate for remote workers.

9 Gamification

A professional celebrating as an achievement badge appears during a gamified online course

Gamification – which features rewards and recognition – makes learning fun, which is why learners are drawn to this style of training. Virtual business and leadership online training courses that incorporate well-crafted gamification techniques achieve better completion rates, higher engagement quotients, proficiency gains, higher recall and retention rates, quicker application of the acquired learning on the job, and behavioral change.

According to a report from H.R. consulting giant Korn Ferry, “perhaps most important, games appeal to the fastest-growing segment of the working-age population – millennials, who grew up on a steady diet of video games.

The Need for Virtual Business and Leadership Online Training Courses Today

As the shift to remote workers becomes more pronounced, the one thing to remember is that virtual business and leadership online training courses are less about the technology and more about providing a timely response to what your employees want and need for learning. Successful organizations will be the ones that encourage discussion, conversation, and engagement in the virtual classroom, so that remote workers can learn and apply their new knowledge to their jobs.

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  • Creating a Culture of Innovation

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Understand the definition of corporate and organizational culture
    • Know how to create a culture of innovation
    • Have the tools and techniques for building an innovation culture
    • Learn how to lead innovation
    • Understand the role that incentivizing and rewarding plays in an innovative culture
    • Understand the role of learning and development as it relates to creating a culture of innovation
    • Know how to convey and use mission and vision statements to effectively lead innovation
  • Creating a Motivational Environment

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Know how to examine the aspects of employee motivation
    • Be able to analyze the strengths and areas for improvement in creating a motivational environment
    • Learn the 10 aspects of motivation and how to apply them
    • Have an action plan for enhancement of the environment of the team
  • Diversity and Inclusion: What Matters

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Understand and know how to define diversity
    • Know the laws that relate to diversity
    • Understand stereotypes and their negative impact
    • Know the impact of words and language
    • Know the benefits of diversity in the workplace
    • Know how to hire for diversity and inclusion
    • Know the Diversity R.E.S.P.E.C.T. formula
  • Emotional Intelligence in a Modern World

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Understand the core concepts of emotional intelligence and what they mean
    • Define emotional intelligence and understand how it applies to success in the workplace
    • Know the four elements of emotional intelligence
    • Have new tools and techniques to build more emotional intelligence
    • Be able to improve communication with other people in the workplace by being more emotionally intelligent
  • Emotional Intelligence in a Modern World for Leaders

    Expected Outcomes

    Participants will be equipped with the following knowledge from this training:

    • Understand the core concepts of emotional intelligence and what they mean
    • Define emotional intelligence and understand how it applies to success in the workplace
    • Know the four elements of emotional intelligence
    • Have new tools and techniques to build more emotional intelligence
    • Be able to improve communication with other people in the workplace by being more emotionally intelligent
  • JumpStart Your Creativity

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • A better understanding of the definition of creativity and the purpose it serves in the world of business
    • Completed individual assessments to get a baseline of creativity awareness and abilities
    • An understanding of the evaluation tools and application in real business situations
    • A common language around creativity and the ideation process so each is a consistent practice in the organization
  • JumpStart Your Creativity for Leaders

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Know the definition of creativity and the purpose it serves in the world of business leadership
    • Have completed a creativity assessment to get a baseline of creativity awareness and abilities
    • Take away evaluation tools that they practiced against real business situations
    • Have a common leadership language around creativity and the ideation process
    • Know how to make creativity and innovation a consistent practice in the organization
  • JumpStart Your Customer Service

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Know new and unique customer service techniques they can use every day
    • Have a clearer definition of what great service looks like based on real-life business cases
    • Know techniques and approaches for more effective communication with customers
    • Know new creative customer service ideas and techniques for your organization
  • JumpStart Your Leadership I

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Be an inspiring and dynamic leader
    • Be better equipped to motivate and develop people
    • Be a skilled coach to team members
    • Have better interviewing, hiring, on-boarding, and training skills
    • Be able to drive innovation and increase productivity and efficiency
    • Understand and leverage behavioral styles
    • Improve presentation, meeting, and communication skills
  • JumpStart Your Leadership II

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Why listening is important as a leader
    • Listening styles
    • 6 models for effective coaching
    • Types of counseling
    • 6 key stumbling blocks of communication
    • How to define corporate culture
    • Advanced time management for leaders
    • 5 models of strategic thinking
    • How to network
  • JumpStart Your Leadership III

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • How to be a skilled coach
    • Advanced counseling skills and legal issues
    • How to present effectively
    • Meeting facilitation skills
    • Interviewing fundamentals
    • Models for effective leadership
    • How leaders in other organizations lead their teams
  • JumpStart Your Motivation

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • What gets people motivated
    • The importance of purpose and passion
    • The organizational and team benefits of passion
    • How to incorporate continuous learning and its contribution to motivation
    • The impact of mentors on motivation
    • How to get and stay motivated
  • JumpStart Your Networking

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Know how to network effectively for professional and personal benefit
    • Understand how to set networking goals
    • Have tools and techniques for effectively networking at events
    • Know how to build a network in person and through social media channels such as LinkedIn
    • Understand the fundamental aspects of networking internally and externally
  • JumpStart Your Presentation Skills

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Have new techniques for becoming a more dynamic and engaging speaker and presenter
    • Know how to prepare for exceptional delivery of the message
    • Be more capable to master various platform skills and understand how they contribute to an exceptional presentation
    • Understand how to “package” and position a presentation
  • JumpStart Your Presentation Skills for Leaders

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Have new techniques for becoming a more dynamic and engaging speaker and presenter
    • Know how to prepare for exceptional delivery of the message
    • Be more capable to master various platform skills and understand how they contribute to an exceptional presentation
    • Understand how to “package” and position a presentation
  • JumpStart Your Productivity

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Know the two key elements that drive performance in organizations
    • Know the real, proven benefits of being more productive
    • Be able to set goals and correlate goals directly to being more productive
    • Be able to use time management systems at work to be more productive
    • Be able to organize and plan activities and tasks to be a more productive employee
    • Understand their specific productivity style and how it relates to when they do their work each day
    • Have a set of techniques for creating a better to-do list for productivity
  • Leading and Managing Change in an Ever-Changing World

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Understand how, as a leader, they feel about change and how change affects teams
    • Understand why team members resist change
    • Understand the societal myths about change and what to do about it
    • Understand the phases of the change cycle and how to lead people using that model
    • Know the value of a leader who acts as a change agent
    • Know how to coach people through change
    • Know how to identify their own style and their preferences in communication
  • Listening Power for Leaders

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Be able to think about and analyze how they listen as leaders
    • Have assessed their listening skills and competencies
    • Have a greater awareness of their strengths and areas for improvement as they relate to listening
    • Have an action plan for developing listening skills as a daily practice
  • Listening Power!

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Know how to think about how they listen
    • Identify their strengths and areas for improvement as they relate to listening
    • Have completed a listening assessment and are more aware of their listening skills
    • Have an action plan for developing future listening skills
  • Negotiating for Success

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Have a better mindset about negotiating in a business context
    • Have new understandings about the benefits of negotiating
    • Have new awareness and understanding about how people feel about negotiating
    • Know twenty (20) specific negotiating tactics and how to work through them to a win-win
    • Understand the basic core components of negotiation preparation
    • Know how to use a negotiating planning worksheet
    • Know the difference between what is and isn’t negotiable
  • Sales Pro!

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Have the necessary techniques to properly prepare for sales effectiveness
    • Have specific techniques for setting up an initial meeting with a client or prospect
    • Be able to articulate the unique selling proposition (USP) of your product, service, and company
    • Improved presentation skills
    • Have more professional methods for overcoming objections
    • Know how to communicate with customers by understanding their behavioral styles
    • Know what components make a successful proposal
    • Have techniques for providing extraordinary customer service after the sale
  • Sales Pro! Handling Objections

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Know what reasonable objections really are and how to handle them
    • Have tools and effective techniques for overcoming objections
    • Understand a buyer’s relationship preferences
    • Be well-versed in common objections and how to overcome them
    • Have a new format for proposals that ensures a much higher level of success in selling
    • Have creative and innovative techniques for handling objections that are not used by most sales people, only sales pros
  • Sales Pro! Prospecting

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Know the core techniques for attracting clients and prospects
    • Have specific outbound techniques for finding and landing new clients
    • Be clear on their ideal client profile and how to be more successful using the profile
    • Understand the specifics of what you’re really selling
    • Have completed and debriefed prospecting assessment to determine prospecting understanding
    • Have completed and discussed a prospecting plan
  • Sales Pro! Selling After the Sale

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Understand behavioral styles and how to adapt their approach to each client’s style
    • Have enhanced and new communication skills
    • Understand how to handle objections from clients
    • Have tools and tips for building relationships
    • Have improved listening skills
  • Setting Expectations and Accountability as a Leader

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Understand the two key elements that drive performance in organizations
    • Learn the three key areas for setting expectations
    • Know the challenges of setting expectations and holding people to set standards
    • Be able to understand and apply the six rules for accountability
    • Have a set of tools for holding people accountable
  • Strategic Thinking for Leaders

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Know how to develop and apply strategic thinking skills
    • Understand the difference between objectives, strategies, and tactics
    • Know the OST model of strategy and how to apply it to their organization or team
    • Know when to be more strategic and less tactical in their role
  • Stress for Less

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Have an increased awareness of what stresses them individually
    • Understand how life events impact their levels of stress
    • Know what happens to the body and nervous system when people are stressed
    • Be able to apply solutions in order to reduce stress and manage it better
    • Have physical, mental, and social tools for stress management
  • Targeted Customer Service

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Know the four key elements of exceptional customer service
    • Be better prepared to handle conflict with tact, professionalism, and skill
    • Improve communication skills when interacting with customers
    • Know how company and product knowledge impacts customer service
    • Know how to adopt and maintain a “customer service mindset”
  • The Fantastic Facilitator

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Know the tools and tips and techniques for fantastic facilitation
    • Understand group dynamics from a facilitator’s point of view
    • Know the keys to meeting planning and preparation
    • Know tactics for dealing with difficult meeting participants
    • Know the secrets to expert meeting facilitation the pros use
  • The Sun Still Rises: Surviving and Thriving After Grief and Loss

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • To understand societal myths and misinformation about grief and loss
    • To learn and understand how to become hopeful again after the adversity of loss
    • To learn tools and techniques for coping, grieving, and healing
    • To learn and understand how to make difficult decisions every day
    • To discuss possible reactions to grief that can result in understanding
    • To understand the rules of grieving and the fact that there are no hard and fast rules
    • To understand how to take care of yourself as you go through the adversity of grief
    • To understand and evaluate where you are in your life and where you want to go
  • The Ten Foundations of Leadership

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Understand how to convey and use mission and vision statements to effectively lead
    • Know the importance of having a short-, mid-, and long-term plan
    • Have more skills to effectively interview and hire new team members
    • Be able to better motivate, develop, and reward employees for performance
    • Have an understanding of how stories impact a leader’s ability to inspire and motivate
  • The Ten Foundations of Teams

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Know the qualities of great teams
    • Know the value of working together as a highly effective team
    • Understand the importance of a team mission, vision, and values
    • Clearly understand the link between company goals and team goals
    • Understand behavioral standards and how to apply them to a team environment
    • Be able to develop and discuss a team contract to influence long-term team interaction
  • The Terrific Trade Show

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Understand how trade show selling and exhibiting works
    • Be able to properly prepare for a trade show
    • Understand how to sell and market at a trade show booth
    • Understand the aspects and elements of follow-up after the trade show
    • Know what to do and never do at a trade show
  • Total Team! Tactics for Working Better

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Understand the qualities of great teams
    • Understand the basics of team dynamics
    • Know the behavioral style of each team member
    • Be able to adapt their behavioral style to other team members to improve team productivity and morale
    • Be able to adapt and thrive as a team during organizational change
    • Know how behavioral standards are measured in terms of the performance of the team as a unit
    • Know how to reach team agreements on future team interactions
  • Transactional Analysis: The Secret to Better Communication

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Understand the core principles of Transactional Analysis and how it can help their communication style
    • Understand the idea of “ego states” and how to apply them to communication scenarios
    • Know how to identify someone’s ego state during communication and adapt their communication style for better outcomes
    • Know the keys to making any interaction more effective
    • Know how to better connect with people to improve communication
  • Two Months to Motivation

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Be able to define motivation professionally and personally
    • Have the tools and techniques to get and stay motivated at the highest level
    • Know their own definition of satisfaction and happiness at work and at home
    • Have their own motivation map so they can measure and maximize their level of motivation
  • Understanding Behavioral Styles

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Understand the four behavioral styles and each style’s strengths and weaknesses
    • Identify their own behavioral style and preferences when communicating
    • Learn how to apply the understanding of behavioral styles to communication and coaching as a leader
    • Learn how to adapt communication to each team member’s individual style
  • Understanding Behavioral Styles for Effective Leadership

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Understand the four behavioral styles and each style’s strengths and weaknesses
    • Identify their own behavioral style and preferences when communicating
    • Learn how to apply the understanding of behavioral styles to communication and coaching as a leader
    • Learn how to adapt communication to each team member’s individual style
  • Building Effective Teams

    Expected Outcomes

    Participants will achieve the following outcomes from this training:

    • Understand the importance of building effective teams
    • Know and be able to apply techniques for improving team performance and effectiveness
    • Understand the qualities of effective teams
    • Know how to improve their own team’s performance and effectiveness
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